FAQ
Domestic Banking
What is the withdrawal limit of saving account per day?
Withdrawal limit for personal account is 50,000 but if it is organizational account 75,000.00 per day.
Can I request for a change of Signature?
Yes, consult your home branch bank.
I lost my pass book what should i do?
Report to your home branch ASAP.
How can I transfer money from my BB account to another bank?
Consult the teller on the branch for RTGS transfer or Use mobile banking for digital transfer.
Interest Free Banking
What is interest free banking?
It’s a banking business in which mobilizing or advancing funds in a manner IFB is a banking business which is consistent with islamic finance principle and mode of (shariah).
Interest free deposit
- Wadia saving account
- Wadia current account
- Mudarabah Saving account
Interest free financing
- Murabaha business financing
What is Shariah?
The term Shari’ah refers to divine guidance as given by the Holy Quran and the Sunnah of the Prophet Muhammed (PBUH) and embodies all aspects of the Islamic faith, including beliefs and practice
What kind of service under wadia saving account?
- Muday wadia saving account
- Woman wadia saving account
- Youth wadia saving account
- Kids wadia saving account
- Teenager wadia saving account
- Al-haji wadia saving account
- Bunna sport club supporter
What kind of service can we get in bunna bank under IFB?
- Interest free deposit
- Wadia saving account
- Wadia current account
- Mudarabah Saving account
- Interest free financing
Murabaha business financing
Card Banking
How can I get Debit card?
You can apply for a debit card from and branch nearest to you
How much cash amount can I withdraw by my Debit card?
upto 15,000 ETB
Can I deposit using my Debit card?
No you can’t
My ATM card is debited but I didn’t receive the money from ATM machine?
Contact 8501 Customer Contact Center
Can I change my ATM card pin?
yes, you can change it at the ATM machine
I lost my Debit card What shall I do?
Contact 8501 Cusuomer Contact Center
Online Banking
How to change my mobile banking password?
dial *820# ,Login ,click no 6, then click 3 insert current password and the new one
How can I register for mobile banking service?
You can activate mobile banking from any branch nearest to you
what are the services I can use with mobile banking?
- Account operation
- Account administration
- Merchant pay/scan and pay
- Account Information
- Balance inquiries / latest transactions,
- ATM Locations
- View loan account
- View your transaction history
- Pay and manage beneficiary
- Cheque management
- PIN Change
- Fund transfer to Other bank
- Fund transfer to own account
- Fund transfer to Other account
- Fund transfer to Telebirr
what are the features of online banking?
- Balance Enquiry
- Mini Statement
- Viewing exchange Rate
- Fund Transfer
- Fund Transfer to Own account
- Fund transfer to Other account
- Fund transfer to Telebirr
- Mobile Top Up
- PIN management
- Bulk payment
- Branch or ATM location information
Can I use internet banking in organizational level?
Yes , You can activate Corportate Internet Banking
What is the URL for internet banking?
https://www.bunnabankonline.com/ebanking/ or https://www.bunnabankonline.com/
What additional security feature can I get in internet banking comparing with mobile banking?
Internet banking has image verification beside password and user name.
can I use any type of phones for mobile banking?
Yes, you can use smart phone for mobile application and feature phones for USSD banking
What do i need to open Merchant pay account?
- TIN Number
- Stable asset
- Trade License
- Merchants who don’t have trade license can also apply for the service